Privacy Policy

Last updated: 29-05-2025

At DeSite Products, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you interact with our website or services—including submitting order or credit application forms. We comply with international data protection regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Canada’s PIPEDA, and Australia’s Privacy Act 1988.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

DeSite Products
Address: FM 1490, Levelland, TX, United States
Phone: 1 (877) 254-7903
Email: sales@desiteproducts.com
Website: https://desiteproducts.com

We are the data controller of the personal data you provide to us.

2. What Information We Collect

We collect the following information through forms, analytics tools, and cookies:

A. Identification & Contact Information

Full name
Company name
Email address
Phone number
Shipping and billing addresses
Country of residence

B. Order & Credit Application Data

Product information
Pricing and order details
Business and financial data (for credit requests)
Trade references and bank information

C. Technical & Usage Data

IP address
Browser type and settings
Operating system and device type
Pages visited and time spent
Referral source and interaction with marketing campaigns

D. Tracking and Advertising Data

We collect behavioral data using:

Google Analytics
Google Ads
Facebook Ads / Meta Pixel

Other remarketing platforms and cookies.

3. How We Use Your Information

We use your information for the following purposes:

To process product orders and credit applications
To communicate regarding your inquiries or transactions
To personalize your experience and recommend products
To monitor website performance and user behavior
To conduct marketing and remarketing campaigns

To comply with legal, tax, and regulatory obligations

4. Legal Basis for Processing

Depending on your location, we rely on different legal bases:

Jurisdiction	Legal Bases
EU/EEA (GDPR)	Consent, Contractual necessity, Legal obligation, Legitimate interest
California (CCPA)	Notice at collection, Right to opt-out, Right to delete
Canada (PIPEDA)	Knowledge and consent, Reasonable purposes
Australia	Express/implied consent, Legitimate business need

You can withdraw your consent at any time for non-essential processing.

5. Data Sharing & International Transfers

We may share your data with:

Payment processors (e.g., Stripe, PayPal)
Shipping/logistics providers
Marketing and analytics providers (Google, Meta, etc.)
Legal and tax authorities (when required)

Data may be transferred and processed outside your country. When necessary, we implement safeguards such as Standard Contractual Clauses.

6. Data Retention

We retain your information only as long as necessary for the purposes stated:

Orders and invoices: minimum 7 years
Credit applications: duration of relationship + 5 years
Analytics and tracking: up to 26 months (unless deleted earlier)
Contact forms: 1–2 years

7. Your Privacy Rights

Depending on your country, you may have rights to:

Access your data
Correct inaccuracies
Delete your data
Restrict or object to processing
Withdraw consent
Opt-out of data sale or sharing (California)
Lodge a complaint with your local authority

To exercise your rights, contact us at: sales@desiteproducts.com

8. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect data from children. If we become aware of such a collection, we will delete it promptly.

9. Data Security

We apply appropriate security measures including:

SSL encryption
Secure servers and backups
Access restrictions
Regular audits

However, no method of transmission is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top. Significant changes will be notified through email or website banner if applicable.

11. Cookie Policy

We use cookies and similar technologies on our website to enhance user experience and analyze site performance. This section explains our cookie usage.

What Are Cookies?

Cookies are small text files placed on your device to store data. They help us understand visitor behavior and improve our services.

Types of Cookies We Use

Cookie Type	Purpose
Essential	Necessary for core site functions (e.g., navigation, form submission)
Performance	Analyze traffic and improve performance (e.g., via Google Analytics)
Functionality	Remember user preferences
Advertising	Show targeted ads (e.g., via Meta Pixel, Google Ads)

Third-Party Cookies

We use cookies from:

Google Analytics – traffic and behavior analysis
Google Ads – ad tracking and remarketing
Meta (Facebook) Pixel – personalized Facebook/Instagram ads
Other tools and ad platforms as needed

Cookie Consent and Control

By using our site, you consent to cookie usage unless you opt out. You can:

Adjust your browser settings
Use our website’s cookie settings banner
Visit:

Disabling cookies may limit functionality.

12. Contact Us

If you have any questions or privacy concerns, please contact us at:

DeSite Products
Address: FM 1490, Levelland, TX, United States
Phone: 1 (877) 254-7903
Email: sales@desiteproducts.com
Website: https://desiteproducts.com

Region-Specific Contacts:

USA: salesusa@desiteproducts.com
Canada: salesca@desiteproducts.com
Australia: salesau@desiteproducts.com